How much does a project cost?

Most projects range from $10,000 to $50,000 depending on complexity. Before we start any work, you'll get a fixed quote in writing—no surprise bills, ever. We can also work on a monthly retainer if that fits your budget better.

How long will my project take?

Most products launch in 6-10 weeks. In the first week, we create a detailed timeline together so you know exactly what to expect and when. You'll get weekly updates showing real progress—not just status reports.

What if I'm not happy with the work?

We work in weekly checkpoints. You see progress every week and approve each step before we move forward. If something isn't right, we fix it immediately. We don't move to the next phase until you're 100% happy with the current one.

What do I need to provide?

Just your vision and feedback. You don't need any technical knowledge—that's our job. We'll ask you questions in plain English and guide you through any decisions that need your input. Most clients spend 2-3 hours per week on calls and feedback.

What happens after launch?

Every project includes 90 days of support after launch. If something breaks or needs tweaking, we fix it—included in your original price. After that, we offer affordable monthly plans if you want ongoing help.

Can I make changes later?

Absolutely. We build everything with growth in mind. Adding new features is like adding rooms to a well-designed house—the foundation is already there. Most feature additions take 2-4 weeks and we give you a fixed quote before starting.

← Back to blogDecember 15, 2024

Why Fire Departments Need Custom Protocol Apps

By Tanner Osterkamp

Every firefighter and paramedic knows the drill. You arrive on scene, the patient is circling the drain, and somewhere in the back of your head you're trying to remember whether your county's RSI protocol requires online medical control or if you can push the meds and call it in after. You flip through a laminated binder — if it's even in the rig — and hope the pages haven't been shuffled since the last protocol update.

This is the reality for thousands of fire departments across the country. Protocols live in three-ring binders, PDF downloads buried on a county website, or Excel spreadsheets emailed around once a year. None of these formats are built for the moment a crew actually needs the information.

The Problem with Paper and PDF

Paper protocols degrade. They get wet, they get lost, they don't update themselves. PDFs are marginally better — at least they're searchable if you remember the exact term — but they're static documents designed for desktop screens, not for a paramedic wearing gloves in the back of a moving ambulance.

The bigger issue is compliance. When protocols are hard to access, crews default to memory. Memory works most of the time, but "most of the time" isn't good enough when the protocol changed six months ago and nobody noticed the updated PDF.

What a Custom App Actually Solves

A purpose-built protocol app eliminates the access problem entirely. Tap, search, find the protocol — done. No flipping, no scrolling through a 200-page PDF, no wondering if you have the latest version.

This is exactly why we built Protocol Guide. It's a mobile app designed specifically for EMS and fire crews to access their county's protocols instantly. Every protocol is structured, searchable, and always current. When a LEMSA updates their guidelines, the app updates too.

But the real value goes beyond convenience. Structured digital protocols enable tracking. Departments can see which protocols get accessed most, identify training gaps, and ensure compliance without adding paperwork. An AI layer can surface the right protocol based on the call type before the crew even searches for it.

Response Time Starts Before the Call

Protocol compliance isn't just a checkbox — it directly impacts patient outcomes. Faster access to the right protocol means faster treatment decisions. In cardiac arrest, stroke, and trauma scenarios, the difference between a 30-second protocol lookup and a 3-minute binder search is measurable in survival rates.

Fire departments that adopt custom protocol apps aren't just modernizing for the sake of technology. They're removing friction from the most critical moments of their work. The crews who have the information they need, when they need it, perform better. It's that straightforward.